As you know, I have used your Balance System 
After reading your book and some of your articles on these matters, I drafted an Owner Plan to make clear the needs and expectations of the owner as to the business’ future.  Then I shared that with the Board and Management for their input, questions and clarification. This led to an excellent discussion and understanding between the three parties and preceded the final draft of the plan. We have had this in place since 2006 with some revisions during that time. It has been a great tool for decision making during the good business years, the Great Recession, and the slow recovery years since then.

So thank you for sharing your system with me and helping me in the drafting and implementation of the Owner Plan for the company.

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